Yes, the e-mail command is EM‡RR.

The return receipt will be sent to you once your customer receives or opens the e-mail message. The Return receipt is returned to the Agency From/Reply-To E-mail Address specified in the agency TJR or the FR/ override entry in the PNR.

Note: Return receipt functionality is dependent on your customer's e-mail software and may not work 100% of the time.

As your e-mail request is processed and makes its way to your customer, there are four ways you can confirm that your request was successfully processed:

	1)	A successful EM entry will return a standard End Transaction response, along with additional information acknowledging the e-mail command. This lets you know that your request has been processed through the Sabre® system. OK 1355 WFZFSW EMAIL REQUEST ACCEPTED
	2)	Each time the E-mail command (EM) is entered, PNR history is updated with the full command, AAA location, Agent Sign and date/time stamp. To view the e-mail history of a PNR, simply enter *HEM. An example of a history display is as follows: *HEM AEM EMN1.1 10S2 ATX*BWH 1118/10DEC99 AEM EM‡PH‡RR R- P 10S2 ATX*BWH 1100/10DEC99
	3)	Using the Blind Copy E-mail Address field in the TJR or the BC/ action code in the PNR E-mail Address (PEEMAIL@ADDRESSBCFR/EE TEXT) you can automatically send a Blind Copy of every e-mail sent through Virtually There to an e-mail address for your agency or for an individual agent. If you have received your Blind Copy of a given e-mail message, then you can be sure that a message has been transmitted to all other addressees.
	4)	You may optionally request a return receipt with the e-mail command format EM‡RR. The return receipt will be returned to you once your customer receives or opens the e-mail message. The return receipt is returned to the Agency From/Reply-To E-mail Address specified in the agency TJR or the FR/ override entry in the PNR. (This feature should be used with caution, as it will request a return receipt from each addressee in the e-mail message.)

It depends.

Travelers who booked directly with ATA, Air Jamaica, Air Tahiti Nui, Gulf Air, Hawaiian Airlines and US Airways are able to view their direct bookings through Virtually There.

No.

Virtually There functionality does not work with Blocked Space Group Bookings.

No.

The EM command should not be used as a replacement for all ET entries, as it generates an additional e-mail message each time it is entered. The EM command should be used only after the PNR has completed the quality control process and you are ready to generate an itinerary. This should be communicated clearly to your agents and to programmers of robotic systems.

Yes.

You can determine the language in which the message is displayed and include your agency's name, phone number and marketing message in the e-mail message. You can also customize the subject line and up to 3 lines of text in the body of the email.

E-mail messages are transmitted by using formats in the Sabre system. Agencies do not need to have Internet access and your agents do not need to have an e-mail address or access to a Web browser. However, it is strongly recommended that you configure a From/Reply-To E-mail Address in your TJR to enable your clients to reply directly to your e-mail messages.

Yes.

The FR/ action code can be used in the PNR to override the Default Agency From/Reply-To E-mail Address in the TJR: PE‡EMAIL@ADDRESS‡FR/FREE TEXT. This enables you to direct responses to e-mail messages directly back to the inbox of a specific agent.

Not exactly.

The End and Mail (EM) command is a type of End-Transact command which ends the PNR, transmits an e-mail and automatically records the e-mail request in PNR history. To quickly send an e-mail, retrieve the PNR, enter a "6" command (example, 6P), then the End and Mail (EM).

We have worked hard over the past two decades to build strong customer relationships based on trust and will not compromise these relationships. Virtually There does not sell passenger names, addresses, phone numbers or other private information and has no intention of doing so in the future. We hold personal data in the strictest of confidence.

Travelers who visit the Virtually There Web site can request to receive our monthly newsletter and/or e-mail offers. Travelers always have the ability to "opt out" of receiving these e-mails after they have "opted in." Please review our privacy policy for more information.

Virtually There uses digital certificates which encrypt data using Secure Sockets Layer (SSL) technology, the industry-standard method for protecting Web communications developed by Netscape Communications Corporation. The SSL security protocol provides data encryption, server authentication, message integrity and optional client authentication for a TCP/IP connection.

Because SSL is built into all major browsers and Web servers, simply installing a digital certificate turns on their SSL capabilities.

You can identify pages that are being served via SSL by noticing a "lock" icon in the status area of the browser. Also, secure Web sites have an "https://" vs. "http://".

In designing the e-mail feature for Sabre Virtually There, we have again kept the privacy and security of your customers' information a top priority. The entire e-mail creation process, from capturing the e-mail information in the Sabre system all the way to assembling and transmitting the e-mail messages, is all housed and maintained inside our secure data complex in Tulsa, Oklahoma.

There is currently no industry standard for securing an e-mail message while it is en route from sender to receiver over the Internet. While Sabre Virtually There ensures that no third party has access to the Virtually There e-mail messages during the assembly process, we cannot ensure the security of an e-mail message as it is transmitted through the public Internet.

No.

The hot link in the Virtually There e-mail message will access the current version of the itinerary only when the user is connected to the Internet. This may be problematic for some users when they briefly connect their laptop to the Internet to download e-mail messages to be read later, after they have dropped their Internet connection. These users must view their itinerary while connected to the Internet. This ensures that they are always viewing the most current version of the PNR.

Some browsers, however, allow the user to save a local copy of a Web page to their PC disk drive. For example, to store the Virtually There itinerary for offline viewing using Microsoft Internet Explorer, the user would display their itinerary, then select "File," "Save As," and then save the page using only the "Save As Type" option "Web Page, complete." Keep in mind however that the stored version of the itinerary may no longer be current the next time your client retrieves it from their local disk drive.

No.